94.6% of patients would refer friends and family to us.
Honest and knowledgeable opinions helped me select prescription sunglass frames and lenses in a short time! Thanks to front office folks!
From the moment I walked in on a Saturday, to look over glasses I would eventually buy, I was impressed with the world class customer service. I learned more about my existing glasses in 15 minutes than I was told by my previous eye care specilists in the last two purchases of eye glasses.
Upon returning to get my eye exam, the same service was presented by the rest of the staff. You've got me hook. I am not looking any further.
Customer service was great. Dr. Gerig was very professional. My first visit felt like I have been coming for years. : ) good job!
I must say I was impressed. We have been using 20/20 for years.We have always enjoyed the doctors, however the office staff 's service was almost unbearable. It was to the point that my wife and I started looking for a new eye doctor. I ran into a problem last week and needed more contacts. I went in and was able to get in right away due to a no show for an appointment. I really enjoy Dr. Gerig and his professional service and the staff was incredible. It was a wonderful experience for me and I hope I can convince my wife to stay. I was very impressed with the change in the customer service.
I thought your office professionals were kind, prompt, and helpful.
Thank you.
Dr. Wayne Gerig was great. He did a thorough eye exam and advised me and my mom on the pros and cons of contacts and eye glasses. I will definitely return :)
Doctor Gerig is always professional and takes the time to explain what he is doing. The staff is very friendly and I really like dealing with Leslie.
A great experience all around!
Vast improvement to my previous eye care place. I walked in the door and had prompt service. The lady who helped my pick out glasses was very nice and explained why certain frames looked better with my face shape. Also, when it came to insurance she was so fast! My other place took 2 months, she had it done with one phone call.
Awesome doctor...awesome staff!
Excellent service provided by the doctor and the technician.
As always, Dr. Hallanoates was excellent. His attention to detail and humor are the best things about visiting his eye clinic.
Such a great experience with a kind and knowledgeable staff.