98% of customers would refer friends and family to us.
As always, my experience was excellent! I even got my hair washed by Kenny himself...what a treat! I am always impressed by the warmth and professionalism of the entire staff at KW....BRAVO
Very positive experience...Practice makes perfect.But, my name is spelledMarlene.
Awesome manicure and pedicure. Louida is the best.
Fantastic as always. Kenny is a master stylist, no one cuts my hair like he does. I've already had 2 people comment on the cut!
Stephen did a great job on my color, he really listened to what I wanted.
I highly recommend KW Salons!!
Everything was completed in an excellent way.
It was spectacular! My stylist, Diane, gave me exactly what I wanted and my hair looks and feels healthy and happy. Even though she is only a junior stylist, she did a wonderful job.
Diane has truly picked up the technique for doing my hair!!!!---she has been so willing and great!!!----I have great confidence in your staff!!--see you Tues.--thanks--Ina
Always a lovely experience.
Tom a bit tentative but did the double wash and scalp massage alright. Did not work in the rinse so I told him that on his tip envelope.
Meets and, perhaps, exceeds expectations in an ever-changing industry. Bravo!
Excellent as usual!
Great salon. Have been a client of Kenneth Wilde for over 25 years and he is the best.
The front desk is getting there but not completely there yet. you might need a front desk manager. It is a lot better than it used to be. But to be a top notch salon, the desk people should be very proffesional and proficent. They are the First and Last experience your customer has in the salon!!!
Think: Dress code, standard greetings, please, thank you ,have a nice day,can i help u with anything else today? Use the persons name in a sentence. (all these things go a long way)