In my 4-5 experiences with CarTec, they are a very fair repair shop that treats customers as a person, not a number. Good job, I will be back and recommend in the future.
Cartech is competitive on price, but more importantly, totally trustworthy. The staff is helpful and courteous, and they make repairs once. When they fix it, it's good.
Unfortunately, at this point, I would not like to return to Cartec due to my last encounter. They completed a task on my car that did not need to be done because there was a bigger problem that needed to be fixed in order for the task to work. When I asked for clarification, I was told that is what happens to an older car. I don't believe a leak just appeared in less than a month. I wanted a full refund but would have settled for splitting the cost but no such offer was extended and communication ceased. At this point, I do not trust them and will not return.
They talked me into running steam through the engine/fuel system on an older car I had just bought - $600! Then later, when I was inquiring (Cartec) about replacement of window motor, power steering hose, and some other repair, I did a price comparison and it showed me that they are WAY high on their prices. For example on the window motor: Autozone part: $120 Install fee at car window place: $60-80. Cartec's quote? $400!
We took our car in to have several maintenance jobs done - fluids, etc. We had previously received an estimate from a dealer for $600 for the same work. Unfortunately we did not request an estimate. And Cartec did not offer one. The total was $900. We were shocked. In my opinion, a reputable company will give you an estimate if the work is going to be expensive, whether you ask for one or not. Is $900 not expensive anymore?!?
Great service, friendly people, I like that a person was there early when I dropped off my car. I highly recommend these people to take care of your automotive needs.
We took my sister's car in for an oil leak. She was charged a little over $300 for repairs. Shortly after, I noticed oil under the car. She took it back and they said it was a new problem, a bad head gasket, and it would cost a little over $2,000. We took it to the dealership for a second opinion and it was the oil sending unit that was repaired for $217.
Quality service at a good price.
My brakes were fixed the same day that I brought my car in which was a huge relief. Quick and friendly service that I can count on.
Service and personnel are always above excellent!
beautiful facility, waiting area. timely service.
Quick & convenient service for regularly scheduled oil change and tire rotation.