94.6% of patients would refer friends and family to us.
Love the friendly service and the doctor for the exam. Thanks for trying to help me with payments from medicare and health net even though we have no idea if they will help financially. Now let's see how things go once the glasses come in.
I am amazed at how quickly the exams are
completed these days! The staff were all
very pleasant and efficient. I like the
ability to choose a time to try on new frames
and discuss different technologies for my
benefit. I don't feel any pressure to make
quick decisions at Valley Eye Care. :-)
Your schedule was obviously behind - I had a 4:00 apt. and did not get in until 4:45 - didn't leave until 5:55.
I was very surprised to find out what was put in my history - erroneous diagnostic information. It got removed, but it should never have been there.
Your selection of frames did not include anything like the one I am currently wearing. I ended up just asking for new lenses in my current frames. It was very disappointing. I believe I could do better at another provider.
Everything was great... got in right away, had things explained to me, and look forward to getting my new glasses. Given that I can only get my glasses covered elsewhere by my United Healthcare Vision insurance, I'll feel I need to go elsewhere to get the fames and prescription filled.
Excellent service and care, as usual.
you guys shouldn't charge people to replace the nose pieces without telling customers that you charge for that.
quick and helpful
Pleasant staff. Dr. Young explained each step with the results. Husband and doctor both made appointments after mine as it was such so professional.
great customer services and great doctors
Love my sunglasses!
very very good as usual
As always, extremely thorough and professional.