98.7% of customers would refer friends and family to us.
IT is so nice to have a auto repair company that has real mechanics working for them. They take the time to actually find the problem and then fix it. Costs are competetive and over the last 2 yrs have never had a complaint. Keep it up guys....a company like yours are few and far between
Did exactly what I wanted and got me out in a reasonable amount of time. Felt like my concerns were taken cate of. See you at next service.
I don't know How they make
Money charging such good prices
Very happy!!!
As usual, a job well done.
AAA emergency response was prompt and exactly as stated. Responder got me going in order to drive to Federal. Need for new battery was accomplished promptly and professionaly. All was take care of in about 1-1/2 hours from call to AAA.
As always, fast, friendly and reliable service - Thank you!
I am satisfied.
Once again a great job.replaced water pump and front brakes. runs cool and stops good.
I work outside of Danbury and they it very esy for me to leave my car for service. Provide a loaner when possible and they are reliable and efficent. keep you informed of everything they do and will not do anything before discussing with you first. Enjoyable experience.
I have been a customer for over 10 years and I return with my three vehicles because of the quality of service and trust. Brian, Tom, Scott and the technicians who have worked on my vehicles have always given me truthful evaluations of needed, or un-needed, service. Plus, the AAA discount helps when you are maintaining multiple vehicles. Keep up the good work. G.
Thanks to Tom and all who worked on my car. Excellent work! The loaner car was also greatly appreciated.
Been servicing my vechile at Federal Towing for roughly 8 years. Never a compliant. You can tell this is truely locally run business who values your business. Whether my services intervals are 3 months or 8 months, Tom always knows address me on a first name basis when I walk thru the doors. How he remembers, I have no idea. But it's great and gives me comfort I'm a value customer and just not revenue transaction.