93% of patients would refer friends and family to us.
I arrived about 15 min. early and they were able to take me in. The initial exam was done by an assistant. She was very prompt and professional. Afterwards I met with the doctor, about 10 min. He has a great bedside manner about him and make you feel comfortable. He really knows his stuff. It's nice that this place is only a couple of blocks from my house, but even if I move away, I see myself still continuing to come here.
Brand Optometry is our favorite vision care center were me and my wife are regularly using for our eye test and eye glass needs.We are very satisfied and thankful to all of the staff for their friendly attention.
The service is horrible! The girls at the front desk are rude.
Just had an appt. here on Saturday and the service sucks. Not sure if the front desk people hate having to work on Saturdays or if they just had something up their A**. The first thing this girl does is look me up and down and says whats your name? she didn't even say hello! can you say rude!?!
they lady that did those pre-tests before seeing the doctor was even more rude! she didn't even tell me what these tests were about! i guess she assumed i knew what was going on when i didn't.
the doctor was the best part of the visit. he was very nice and i felt comfortable and he is the only reason that the rating is not a 1 or less.
If you are not Armenian don't go here, you will not get good service.
Just had an appt. here on Saturday and the service sucks. Not sure if the front desk people hate having to work on Saturdays or if they just had something up their A**. The first thing this girl does is look me up and down and says whats your name? she didn't even say hello! can you say rude!?!
they lady that did those pre-tests before seeing the doctor was even more rude! she didn't even tell me what these tests were about! i guess she assumed i knew what was going on when i didn't.
the doctor was the best part of the visit. he was very nice and i felt comfortable and he is the only reason that the rating is not a 1 or less.
If you are not Armenian don't go here, you will not get good service.
From the moment I stepped in until the moment I left, the staff were extremely helpful and attentive. Huge selection of frames to choose from. The place was very clean and their equipment seemed very modern. I highly recommend Brand Optometry.
Thanks so much for the thorough eye exams. Can't wait to get my new glasses.
Great Experience. Staff is friendly & Dr. was very informative.
You provide optimal service. The staff is personable, responsive and friendly. Now if you can make those Prada's reappear i will be even happier.
Sincerely, Adrienne Robinson
Had a wonderful experience with them. Very quick and professional service. would recommend to everyone. Great doctors and staff.
Dr. Black's exam was excellent, the facility is very nice and the staff pleasant. However, the billing person insisted that my exam was not covered by my HMO. Fortunately, my wife was with me, and she explained that her recent exam at Brand Optometry had been covered by the same insurance, so why wasn't mine? The billing person still argued that it wasn't, but she finally checked and found it was covered. If my wife had not been with me, I would have been charged for the exam.
I brought in my glasses because the lens had come loose from the frame. The repair was done expeditiously and well. I appreciate the good service at a reasonable price.