Dr. Import

96.4% of customers would refer friends and family to us.

As usual, service was great. The work was thorough, expedient and customer service was unsurpassed.

Dr. Import 5.0
163 reviews
  • 5.0
137 reviews
  • 4.0
12 reviews
  • 3.0
4 reviews
  • 2.0
1 reviews
  • 1.0
9 reviews

Page: 1 2 3 4 ... 17 Sort Reviews by: Date or Rating
  • 4.0
2006 Mini Cooper S Repair
Dr. Import

Cheerful staff and prompt service. All repairs were done professionally. The only reason they didn't get four stars was their pricing which was not much different than BMW. I was expecting lower rates.

- 1 years ago

  • 4.5
Good Service
Dr. Import

service is very good at the Dr. Prices are fair and not nearly what you'd pay at a Lexus dealer. Service is good

- 1 years ago

  • 2.5
marla
Dr. Import

I just wish I did not have to pay..for the pulley... I went in with the plan to pay $450

so now I have no$$$$$ to repair that car
for a while

- 1 years ago

  • 5.0
Professional and excellent service
Dr. Import

We are so pleased with the service from the moment we dropped off our car until we picked it up. The 240D is running great and no more oil leaks. Service writers were very professional and courteous and our car was super clean when we picked it up. We will definately recommend you and use your services again. Thank you to all.

- 1 years ago

  • 5.0
Another outstanding service experience
Dr. Import

As a busy female CEO, I really enjoy going to Dr. Import when my car needs routine maintenance. I trust their expert mechanics to maintain my Lexus and educate me about services that I wouldn't even know about such as replacing the interior air filter to make my car smell fresher or suggesting that I take it a little easier on the off / on ramps for improved tire longevity. I respect Jerry for taking such good care of his employees and keeping his facility so clean and neat! See ya Jerry and Erin at my next oil change!

- 1 years ago

  • 0.5
review
Dr. Import

The light you wanted to replace for $700.00 started working. Is there an explanation? I am glad that I didn't spend the money for something that I didn't need. I just wanted you to know.

- 1 years ago
Comments from the automotive shop
Nancy,
I'm sorry you are experiencing this intermittent failure. We determined the module/light assembly is malfunctioning intermittently and will need replacing.
It will fail again for you, and the module will need to be replaced.
Respectfully,
Marc @ Dr. Import

  • 5.0
Car service at Dr. Import
Dr. Import

I have a Mercedes E350 dued for A service. At Dr. Import I was confident and fully trust worthy with their staff and skilled technicians. The service was state of the art and professional. I was prompted with all a necessary items needed for service and recommendation for items that were covered under Mercedes warranty.
Dr. Import provide rental car via Enterprise. They are there for your needs. I personal thanks to Jack who professionally and courtesy worked with me and recommended the best of services. You cannot go wrong with Dr. Import.

- 1 years ago

  • 5.0
Great service Department
Dr. Import

Great Service Department! Dr. import offers personal service that is greatly lacking at many dealerships.

- 1 years ago

  • 5.0
Excellent service for a respectable price!
Dr. Import

I took my Volvo S80 into Dr. Import this week to get the air conditioning repaired, and had an excellent experience. Professional, efficient, and a good value... and now my AC system is blowing lotsa cool air!!! I'm a happy customer!

- 1 years ago

  • 5.0
Electrical issues with Alfa
Dr. Import

The Tech made great efforts in trouble shooting and corrected the loss of electrical spark to the engine. Thanks again Dr.Imports! This weekend the Alfa will be in the Seal Beach Car Show! See you all there!

- 1 years ago

  • 5.0
Water Leak
Dr. Import

Dropped off our X3 due to a water leak and received an estimate to spend a few hundred dollars. Not even 2 hours later, we received a call from Arun saying the cost was a hundred dollars less and would have it ready before end of day. Another satisfied visit to the Dr...

- 1 years ago

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Certifications & Memberships

motor - Motor SmogCheck - Licensed California Smog Check

Quick Facts

Dr. Import

10900 Kalama River Avenue Fountain ValleyCA 92708
(714) 963-3700

Hours:
Mon - Fri: 7:00 AM - 6:00 PM,
Sat: 7:30 AM - 2:00 PM,
Sun: Closed
Services Offered:
Brake Repair, Collision Repair, Diesel, Diesel Specialist, Domestic Repair, Electric Repair, Electrical Repair, European Repair, Foreign Repair, General Repair (Aftermarket), GM Factory Trained Specialist, Import Repair, Japanese Repair, Muffler & Exhaust Repair, Oil Change Facility, Radiator Repair, Service Department, Tire & Brake Repair, Transmission & Clutch Repair, Truck Repair
Payment:
American Express, Cash, Check, Debit, Discover, Mastercard, Visa
Insurance:
None
Languages:
English
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