As usual, service was great. The work was thorough, expedient and customer service was unsurpassed.
Cheerful staff and prompt service. All repairs were done professionally. The only reason they didn't get four stars was their pricing which was not much different than BMW. I was expecting lower rates.
service is very good at the Dr. Prices are fair and not nearly what you'd pay at a Lexus dealer. Service is good
I just wish I did not have to pay..for the pulley... I went in with the plan to pay $450
so now I have no$$$$$ to repair that car
for a while
We are so pleased with the service from the moment we dropped off our car until we picked it up. The 240D is running great and no more oil leaks. Service writers were very professional and courteous and our car was super clean when we picked it up. We will definately recommend you and use your services again. Thank you to all.
As a busy female CEO, I really enjoy going to Dr. Import when my car needs routine maintenance. I trust their expert mechanics to maintain my Lexus and educate me about services that I wouldn't even know about such as replacing the interior air filter to make my car smell fresher or suggesting that I take it a little easier on the off / on ramps for improved tire longevity. I respect Jerry for taking such good care of his employees and keeping his facility so clean and neat! See ya Jerry and Erin at my next oil change!
The light you wanted to replace for $700.00 started working. Is there an explanation? I am glad that I didn't spend the money for something that I didn't need. I just wanted you to know.
I have a Mercedes E350 dued for A service. At Dr. Import I was confident and fully trust worthy with their staff and skilled technicians. The service was state of the art and professional. I was prompted with all a necessary items needed for service and recommendation for items that were covered under Mercedes warranty.
Dr. Import provide rental car via Enterprise. They are there for your needs. I personal thanks to Jack who professionally and courtesy worked with me and recommended the best of services. You cannot go wrong with Dr. Import.
Great Service Department! Dr. import offers personal service that is greatly lacking at many dealerships.
I took my Volvo S80 into Dr. Import this week to get the air conditioning repaired, and had an excellent experience. Professional, efficient, and a good value... and now my AC system is blowing lotsa cool air!!! I'm a happy customer!
The Tech made great efforts in trouble shooting and corrected the loss of electrical spark to the engine. Thanks again Dr.Imports! This weekend the Alfa will be in the Seal Beach Car Show! See you all there!
Dropped off our X3 due to a water leak and received an estimate to spend a few hundred dollars. Not even 2 hours later, we received a call from Arun saying the cost was a hundred dollars less and would have it ready before end of day. Another satisfied visit to the Dr...