Schoen Place Auto

99.1% of customers would refer friends and family to us.

Excellent service as usual!

Schoen Place Auto 5.0
189 reviews
  • 5.0
172 reviews
  • 4.0
13 reviews
  • 3.0
2 reviews
  • 2.0
0 reviews
  • 1.0
1 reviews

Page: 1 2 3 4 ... 19 Sort Reviews by: Date or Rating
  • 4.5
ignition switch
Schoen Place Auto

The mechanic installed a new-to-me ignition switch this week. The work was done in a timely fashion. When it was finished, a very friendly mechanic walked into the waiting room to hand me the key and explain what had been done. (I also got a new rear windshield wiper)
While waiting I enjoyed my Keurig coffee and a couple of magazines. Nice touch...

- 1 years ago

  • 5.0
It was very easy!!!!
Schoen Place Auto

It was very easy!!!!

- 3 months ago

  • 5.0
thank you!!!
Schoen Place Auto

thank you!!!

- 3 months ago

  • 5.0
The service at Schoen Place Auto...
Schoen Place Auto

The service at Schoen Place Auto could not be any better. They fully explain every repair and charge and I never worry about being 'ripped off'. I feel confident in their recommendations as to what should be done immediately and what can wait. The environment is very comfortable to wait in, or for longer repairs, there are loaners. The staff and puppy are a delight to deal with.

- 3 months ago

  • 5.0
Jerry and Tina have perfected a...
Schoen Place Auto

Jerry and Tina have perfected a very unique automotive experience. They always offer options and they alert you to items on your car to keep an eye on. Very comfortable waiting area.

- 3 months ago

  • 4.0
The service on my car was very...
Schoen Place Auto

The service on my car was very good. Here's where I had the problem.
Had to borrow a car. Had to warm it up, scrap off the snow, and try to pull out with other cars and snow in the way. It would be a good customer experience to have the car scraped off and ready to go. Also the car was had a terrible gas smell. I let the folks know that I got sick that night.

- 3 months ago
Comments from the automotive shop
Cindi's comments about having to scrap the snow off the car is something we dropped the ball on. Normally we park loaner cars inside overnight so this situation does not happen. When Cindi returned the car with the complaint about the gas smell, it was immediately taken off the road for repairs. We found a cracked manifold which was leaking exhaust right out of the engine that created the smell. I sincerely apologize for these issues and appreciate the feedback on where we fell short.

  • 5.0
Tire leak plugged and new battery installed
Schoen Place Auto

In and out quickly and back on the road.

- 4 months ago

  • 5.0
Schoen Place Auto and the team...
Schoen Place Auto

Schoen Place Auto and the team there provides excellent car care and warm service.

- 4 months ago

  • 5.0
always excellent!
Schoen Place Auto

always excellent!

- 4 months ago

  • 5.0
Always a fun and highly professional...
Schoen Place Auto

Always a fun and highly professional time at Schoen Place Auto. Jerry is expert at the job and his customer care area has its own diversions - including Bailey, a lovable and antic puppy who cares for the customers in his own unique way. (guard your pockets and any papers you may value, as he does also !).
And about the car - Jerry is honest, trustworthy and upfront about any issues, a real delight to be attended to by his staff and not fear any untoward or unexpected charges. Please regard us as most happy customers!!! Phil and Doris

- 4 months ago

  • 5.0
aw always... not only excellent...
Schoen Place Auto

aw always... not only excellent and trustworthy service, but friendly and fun as well. I appreciate very much being able to loan a car...thanks.

- 4 months ago

Reviews with the seal are exclusively certified by Demandforce, Inc. to be from our customers.

Certifications & Memberships

ACFF - askpatty.com techNet - TECH-NET Professional Auto Service Valvoline - Valvoline

Quick Facts

Schoen Place Auto

319 East Chestnut Street East RochesterNY 14445
(585) 381-1970

Hours:
Mon - Fri: 8:00 AM - 6:00 PM,
Sat - Sun: Closed
Services Offered:
Alternators and Starters, Batteries, Brake Repair, Brake System Repair, Collision Repair, Computer Diagnostic and Repair, Cooling System Diagnostic and Repair, Cooling System Flush, Domestic Repair, Drivetrain Service and Repair, Electric Repair, Electrical Repair, Electrical System Diagnosis and Repair, Emissions System Diagnostic/Repair, Engine Performance and Tune-up, European Repair, Foreign Repair, Fuel Injection Diagnosis and Repair, General Repair (Aftermarket), Headlamps and Vehicle Lighting, Heating and Air Conditioning, Ignition Systems, Import Repair, Japanese Repair, Muffler & Exhaust Repair, Oil Change Facility, Oil Changes, Radiator Repair, Scheduled Factory Maintenance, Service Department, State Inspection, Shock and Strut Replacement, Steering and Suspension, Timing Belt Service, Tire & Brake Repair, Tire Repair, Transmission & Clutch Repair, Transmission Fluid Service, Used Car Evaluations, Wheel Alignment
Payment:
Cash, Check, Discover, Mastercard, Visa
Insurance:
Any
Languages:
English
Are You a Local Business?
Get Started Using Demandforce!