Entire office experience was superb.
Broke my one pair of glasses on my way to work this morning. I called, not expecting to be able to get in. However, the receptionist was very helpful and got me in this afternoon. Got an exam AND new glasses in no time. Everyone was very nice too!
The Office staff DEBBIE WAS GREAT,DR HARDY WAS VERY CARING .SHE IS A DECENT HUMAN BEING.I ALWAYS ENJOY. GOING THERE.FUN STAFF.I ALWAYS RECOMMEND THEM...CAROL FOSTER_
Being a patient of Dr. Shepard for the past 28 years, I still would not go anywhere else for my vision.
Dr. Hardy and staff are professional, friendly and caring.
As usual, I was able to get an immediate appointment due to my medical emergency. The office staff, especially Toni and Kimberly were kind and sympathetic to my problem. Jarod answered my questions in a well informed manner. And of course, Dr. Jacobs calmed my fears, diagnosed my problem, answered my questions, recommended treatment and calmed my fears in his usual kind, patient, and intelligent manner. That man knows his stuff! Overall I left that office well informed and less stressed than I was prior to my appointment.
Dr Jacobs was great.He helped pinpoint the problem and could not have been nicer.Jaret was also great and very professional.
It is I who wanted to contact you and thank you for the lovely reception and fine professional care.
One year of glasses, twice broken without cause, told they don't hold up well. well why did you sell them !
Dr. Jacobs was very knowledgeable about my condition, which I understand is pretty rare, and had already reviewed all my records by the time I arrived. I was very nervous about getting a new eye doctor, but am relieved to have found such a great one!
Dr. Shepard and the office staff were all awesome!
Great staff. Excellent service. I would recommend them to anyone who needed an optometrist.