i being going to dr augenstein for almost 20 years and i never got a complaint i like him and his staff . everyone always very friendly and they help you. there office very clean and they always on time with your appt very happy with them
Everything was fine. No problems at all.
Dr, Moore and her staff treated me courteously and provided excellent service.
Very quick. No waiting.
The hygienist got angry when I asked her to wash her hands because I am allergic to latex and she had put latex gloves on before she realized I was allergic. She was wearing hand braces of some sort and was angry that she had to take them off, I guess. Then she sighed and told me that there was latex everywhere from her wearing latex gloves all day -- on her sleeves, on her braces. And that was after I told her that I could have an anaphylactic reaction from latex. BTW: Shouldn't she be washing her hands before and after EVERY patient anyway??? Also, after she was wearing non-latex gloves she proceeded to touch a pen, the PC mouse, the x-ray equipment, buttons. So she was contaminating what were supposed to be sterile gloves.
I do not feel safe or protected in her hands. Love Dr. Moore, but do not want to have that hygienist ever again. And I think she is dangerous and doing a disservice to the entire practice with her unsafe habits. Someone should give her a lesson in dental practice hygiene.
As usual professional gentle but still hurts lol
Augenstein Family Dentistry is a very professional office. The staff is courteous and respectful.
DR. MOORE IS GREAT
AS always, service was excellent.
Dr. Moore is wonderful.
Great as always!