Never had such a great experience in my life!
Seloni Khetarpal for superb! Very caring, professional & gave an excellent service & offered good advise.
I will be coming back to get Seloni's great services again.
I always go to Brown Aveda for a facial. I love their facials so there are no complaints regarding this service. However I decided to be adventrous and get my hair done, I was extremly dissatisified. The sylist that I had didn't know how to do relaxed hair, and I was told that all stylist are trained in all different hair types. She tired to curl my hair and it was still wet and she put way to much product in my hair and the thing that I found the most distrubing was that she didn't even completely clean my hair when she washed it. When I expressed this to the instrutor she didn't do anything nor did she say anything.
I usually have a great experience at the Brown Aveda Salon, but I recently took my daughter for her appointment a cut and color (ombre). Our appointment was for 9:45am and I was told it would take till 3pm. Unfortunately we didn't leave until 6:30pm. The appointment took a total of 8 hours. As this appointment was my second visit (made on the day of my first appointment) I was supposed to receive 25 Belly points which I planned to use towards the haircut, I didn't bring the small square appointment card that was for the 25 Belly points as I was not told I was supposed too. The woman who was handling my transaction insisted that I pay for the haircut even though her associate had received prior approval for the haircut to be free when I had asked about it. (The lady handling my transaction was present at this time and so was very aware.) 1. I am surprised that this woman was so insistent about the haircut. I was not rude or impatient with anyone the entire time I was there as I understand it is a learning institution and it takes longer than normal. 2. The color and cut done for my daughter was done incorrectly, which means I will need to bring her back in to fix it. Most everyone was very pleasant, though I am disappointed overall.
Did a wonderful job
Told her to SURPRISE me and she kicked it out of the park
I got my hair ombre'd and I couldn't be happier with how friendly everyone was. The students there are talented.
Another great experience
The student did an excellent job on my hair. I am very happy with the results.
I needed to have my grey hair colored, but it wasn't all throughout my hair. The wrong color was chosen so now I have different colored roots and grey is still showing! I like the cut but the whole process took 6 hrs, for that amount of time I should at least have hair that I like
Pleased with my service. Made an appointment for color.
It took waaaaaay to long for just a cut. And by the time it was over I was so hungry and tired that I didn't want to complain that I didn't like part of the cut.
I understand that it is a school, I actually like that, but 3 hours for a haircut is a stretch.
For a haircut for under $20, there's no better place to go than Brown Aveda. Although students provide all of the services, they are well supervised and guided along by experienced stylists throughout the whole process, which definitely helps prevent any mistakes that a student might accidentally make on your hair. The only major catch is that it can take a very long time. For my last shampoo/cut/style, it took about 2+ hours... Despite the extra time, I'm always pleased with my results at Brown Aveda and I definitely recommend them to anyone who is willing to sacrifice some of the perks of professional salons in order to save some cash and help students gain hands on experience.