Everyone is professional, helpful and knowledgeable. The loaner was clean and the service was prompt. Even the quote was accurate. Great auto repair experience.
2007 Volvo S60 was due a 55k check, oil change and TX inspection. Took just over an hour, as promised, without that annoying recommendation from the dealer service desk that the car needed more work. I was on my way on-time and on-budget.
Jerry did a great job, as usual!
Excellent service -- Southwest Auto fixed what others couldn't; they went above and beyond...and even delivered my car upon completing the work. Couldn't ask for better!
As always, great Service
After making an appt., I was told the work would take approximately 2 hours. By the end of the day, I never received a call, so my car sat overnight. I finally left a message the next morning and was told that the car wouldn't be ready until 2pm. After all that, one of the items that needed fixing wasn't fixed. Seems like they were too busy to focus on my car. Not good.
I had parts replaced that did not match the original ones. Makes your car look horrible with mix match parts. Wonder what else they "fix" that is not is plain sight......
Very good service
Normally, a great experience. This time I had some delays and unexpected costs.
Service was prompt and courteous with excellent workmanship. They are expensive, but very good.
My wife June asked me, "Are the people at SW Auto nice?" I said, They are the greatest. They treat me like family. I've known Jerry from Point West days and he is worth his weight in gold. They take good care of the S90 and do just what needs to be done at a price we can afford. I can't thank them enough.
Outstanding service as always