96.5% of customers would refer friends and family to us.
Great service as always
......although I left thinking I paid a bit too much fo my battery. However, service was prompt and efficient even though I did not have an appointment....
Great service
It's was a nice experience, the lobby was very clean
service was great and Jeremy is always nice to talk to. I wish you guys would bring back the 5 pack oil change deal
Quite pleased with personal service, staff and reception. Did not realize they accept scheduled appointments for service... good to know. Very clean. Lovely customer waiting room. Pleasant atmosphere. Will definitely return.
Rick is really awesome and helpful and polite. This was my 3rd time to use Lake Houston Automotive, and they always do a great job. I really appreciate and respect hard workers like Rick.
As the Dept Head of Personal Training for Life Time Fitness, Lake Houston. I know how super important it is to be a integrity-based manager.
GIVE that man some bonus money
Early appointment and I was in and out. $25.00 off for my A report card!
Great service.
Very professional , great atmosphere
This review pertains to a Texas State Inspection. I was referred to this repair shop by a neighbor. My neighbor bragged about the ability to be able to get in and out quickly for such a service. Unforunately, it took over two hours to have my vehicle inspected. The service advisor explained that an appointment is usually made for Vehicle Inspections. This was definitely not communicated to me in my neighbor's bragging. Of course, I told my neighbors my neighbor about my negative feelings. In conclusion, I would not recommend a drive-up Vehicle Inspection at this repair shop at any time on any given day of the week.
Service excelent as always