99.2% of customers would refer friends and family to us.
I always get great service. And thank you for the cookies!!
As always, my recent experience with employees of University Auto was great. Whether I call ahead and make an appointment or show up on your door step, service is always top notch!! Thank you!!
I will not take my cars anywhere BUT University Auto. They are quickly becoming like family to us! :)
Again, we received exceptional service from Doc and the entire University crew. My wife's Beetle was towed in with a dead two-year-old battery. University stood behind the warranty and quickly had the car running, washed (love that) and with a box of Girl Scout cookies on the seat. Thank you, University Automotive.
Job nicely done, clean and fast. No surprises, accept for the awesome customer service which is refreshing to come across. Gave excellent advice and kept my best interest first. They will get my repaeat business, and I would recommend a friend. Thank you!
Craig and his team of professionals make every visit stress free and thorough. Even when I've needed repairs, I get a full explaination of what is needed and why and there is never an unpleasant or unexpected surprise. I'be been a loyal customer for over a decade and plan on more decades to come.......you guys rock
Margo Braun
Received wonderful service.
Received excellent service and although my bill was high when all the work was done, every effort was made to apply relevant coupons.
The experience here is more like your Dad's shop taking care of his favorite child's car. You cannot get better care for your vehicle anywhere! And the experience goes all the way to a car wash! Sandi
I brought my car in for a 100,000 mile service. They said they would need it for the next day. At almost the end of the next day I called them and they had just started on the car. At the end of the second day they still had not finished and I had to wait until the third day to pick it up.
I asked for an estimate twice and they said "let us do an assessment first." Since it took so long to do the work I felt stuck. It was expensive compared to other shops.
Always great service here, even for something as minor as oil change and power steering flush.
Great Job!!! Very happy with your work!!!