McCracken Automotive

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98.2% of customers would refer friends and family to us.

As always, the customer service was perfect. I have relied on McCracken for the repair of all my vehicles for a decade and will continue to do so. I trust them implicitly.

McCracken Automotive 5.0
188 reviews
  • 5.0
171 reviews
  • 4.0
12 reviews
  • 3.0
3 reviews
  • 2.0
0 reviews
  • 1.0
3 reviews

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  • 5.0
THE BEST REPAIR SHOP
McCracken Automotive

STILL THE BEST REPAIR GARAGE .EXCELLENT SERVICE AND EXCELLENT REPAIR TECHNICIANS.

- 1 years ago

  • 4.0
As always, very good service and...
McCracken Automotive

As always, very good service and helpful staff

- 7 days ago

  • 3.0
I generally have a good experience...
McCracken Automotive

I generally have a good experience with the polite, professional staff at McCracken. I brought a tire in to be patched, came in to pick it up, and asked if they could put it on for me. It didn't occur to me to ask if there was an extra charge for that, it seems like something a garage might do as a courtesy for a regular customer who just had a tire patched. I was surprised to get my bill and see a charge for almost 20 dollars. I didn't complain at the time because I didn't ask, but the more I think about it, the more I realize I shouldn't have to. I was hoping that I was developing a friendly relationship with an auto mechanic shop I could trust, but I felt a little taken advantage of.

- 12 days ago

  • 5.0
My parents used to bring their...
McCracken Automotive

My parents used to bring their cars here, and I have been doing the same for many years. They are honest, helpful and very nice people!
I highly recommend McCracken Automotive!

- 16 days ago

  • 5.0
came in to McCracken's for for...
McCracken Automotive

came in to McCracken's for for some routine services and was done quickly and they made some suggestions following manufactures guidelines. Connor Brown was very helpful as was everyone at the shop.

- 17 days ago

  • 5.0
excellent experience. Feeling very...
McCracken Automotive

excellent experience.
Feeling very comfortable car is safe!!

- 24 days ago

  • 5.0
As always they were courteous,...
McCracken Automotive

As always they were courteous, thorough, explain exactly what needs to be done at a fair price. I have been going there for almost 15 years and wouldn't go anywhere else. Roberta of Chestnut Hill

- 30 days ago

  • 5.0
Service was excellent!
McCracken Automotive

Service was excellent!

- 1 months ago

  • 5.0
The staff are very thorough, and...
McCracken Automotive

The staff are very thorough, and informative on the care that my car needed and gave suggestions and timelines for upcoming needs for my car. The staff did a test drive to make sure they understood a noise concern.

- 1 months ago

  • 5.0
Always a pleasure doing business...
McCracken Automotive

Always a pleasure doing business with this terrific team. I appreciate their thorough disgnostics, attention to detail and excellent customer communication.

- 2 months ago

  • 5.0
People at McCracken were all very...
McCracken Automotive

People at McCracken were all very friendly and helpful, especially Jason, who took time explaining things to me and helping me.

- 2 months ago

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Certifications & Memberships

ACDelco2 - ACDelco ASA - Automotive Service Association ASE - Automotive Service Excellence

Quick Facts

McCracken Automotive

107 Spring St. West RoxburyMA 02132
(617) 325-2200

Hours:
Mon - Fri: 7:30 AM - 5:30 PM,
Sat - Sun: Closed
Services Offered:
Domestic Repair, Electrical Repair
Payment:
American Express, Cash, Debit, Discover, Mastercard, Visa
Insurance:
None
Languages:
English, Spanish