98.3% of customers would refer friends and family to us.
Did the job correctly, on time, under budget. What else can you ask for? Can't give a 10 because they're closed on weekends and cars always break down on Friday night. Would also greatly help if there was an auto rental place within short walking distance.
Courteous, knowledgable, timely, and they did not recommend service I did not need. I will definitely be bringing my car back to McCracken the next time it needs work!
trusted by my entire family for more than 30 years. integrity, honesty, great work, great communication. would not go anywhere else!
I always go to mcCrackens they always give a decent price and stand behind their work, I never go wrong there.
Always top notch. The service is fantastic, the customer service is the best, and I always feel completely satisfied and trust the staff completely!
Well, my check engine light just went on and i am smelling something burning so the jury is out right now!
TOP SHELF SERVICE AS USUAL---CANT BE BEAT
I called with a rattling sound issue and I was able to bring the car in the next morning. They took it right in and I had a phone call late that morning with an assessment of the initial problem and recommendations. I was grateful they worked on the car right away. Everyone is always courteous and respectful. They are also fair and honest.
I and my family have used McCrackens for too many years to count! I have referred friends there which I think is the greatest compliment you can give. The service is outstanding, the people warm and welcoming and I always feel I am getting a fair price.
From Jason, Carl, Conor and the rest I would never go any other place.
Roberta Zackman
With each interaction with the professionals at McCracken, I am more and more convinced that this is my go-to auto shop in the Boston area. Honest, professional and fair.
Excellent and honest work as always. I appreciate the high level of communication in regard to the service and recommendations. Great job. Thanks
As always, the customer service was perfect. I have relied on McCracken for the repair of all my vehicles for a decade and will continue to do so. I trust them implicitly.