98.3% of customers would refer friends and family to us.
Did the job correctly, on time, under budget. What else can you ask for? Can't give a 10 because they're closed on weekends and cars always break down on Friday night. Would also greatly help if there was an auto rental place within short walking distance.
As usual I was completely satisfied with my experience. Carl called to say I didn't need some work done and informed me of other issues. Everyone is so friendly and professional .
trusted by my entire family for more than 30 years. integrity, honesty, great work, great communication. would not go anywhere else!
I always go to mcCrackens they always give a decent price and stand behind their work, I never go wrong there.
Always top notch. The service is fantastic, the customer service is the best, and I always feel completely satisfied and trust the staff completely!
Well, my check engine light just went on and i am smelling something burning so the jury is out right now!
TOP SHELF SERVICE AS USUAL---CANT BE BEAT
I called with a rattling sound issue and I was able to bring the car in the next morning. They took it right in and I had a phone call late that morning with an assessment of the initial problem and recommendations. I was grateful they worked on the car right away. Everyone is always courteous and respectful. They are also fair and honest.
I and my family have used McCrackens for too many years to count! I have referred friends there which I think is the greatest compliment you can give. The service is outstanding, the people warm and welcoming and I always feel I am getting a fair price.
From Jason, Carl, Conor and the rest I would never go any other place.
Roberta Zackman
With each interaction with the professionals at McCracken, I am more and more convinced that this is my go-to auto shop in the Boston area. Honest, professional and fair.
Excellent and honest work as always. I appreciate the high level of communication in regard to the service and recommendations. Great job. Thanks
As always, the customer service was perfect. I have relied on McCracken for the repair of all my vehicles for a decade and will continue to do so. I trust them implicitly.