McCracken Automotive
98.2% of customers would refer friends and family to us.
As always, the customer service was perfect. I have relied on McCracken for the repair of all my vehicles for a decade and will continue to do so. I trust them implicitly.
The expert service notwithstanding, there's a reason I've been a McCracken's customer for over 25 years... wonderful customer service! Jason, Rosie, Emma and Carl have always gone out of their way to make me feel welcomed and well informed about my service needs and options.
You guys are much appreciated- thank you!
As always, very good service and helpful staff
I generally have a good experience with the polite, professional staff at McCracken. I brought a tire in to be patched, came in to pick it up, and asked if they could put it on for me. It didn't occur to me to ask if there was an extra charge for that, it seems like something a garage might do as a courtesy for a regular customer who just had a tire patched. I was surprised to get my bill and see a charge for almost 20 dollars. I didn't complain at the time because I didn't ask, but the more I think about it, the more I realize I shouldn't have to. I was hoping that I was developing a friendly relationship with an auto mechanic shop I could trust, but I felt a little taken advantage of.
My parents used to bring their cars here, and I have been doing the same for many years. They are honest, helpful and very nice people!
I highly recommend McCracken Automotive!
came in to McCracken's for for some routine services and was done quickly and they made some suggestions following manufactures guidelines. Connor Brown was very helpful as was everyone at the shop.
excellent experience.
Feeling very comfortable car is safe!!
As always they were courteous, thorough, explain exactly what needs to be done at a fair price. I have been going there for almost 15 years and wouldn't go anywhere else. Roberta of Chestnut Hill
Service was excellent!
The staff are very thorough, and informative on the care that my car needed and gave suggestions and timelines for upcoming needs for my car. The staff did a test drive to make sure they understood a noise concern.
Always a pleasure doing business with this terrific team. I appreciate their thorough disgnostics, attention to detail and excellent customer communication.
People at McCracken were all very friendly and helpful, especially Jason, who took time explaining things to me and helping me.
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