Made the mistake and got oil change at a "oil + lube center", they broke my dip stick off. (claimed it was broke when i came in??? why was it there??) I left and came to Russel, who, for a far price, expertly removed the broke off dipstick & replaced without further damage, THANK-YOU!!
The final bill was three times the original estimate, The repair took 7 days instead of having it done then next day as was first stated due to unavailable parts,When I got the car home and checked I found a small oil leak due to the oil pan drain plug being only hand tight, also found cylinder head temperature sensor wiring plug laying on alternator that should have been clipped to timing belt cover. But overall I am very pleased that the oil leak I had is repaired and I think Russel,s does quality work and would recommend them as a great alternative to taking a car to the dealer for repairs
Thanks for the repairs you made to my Ford Ranger truck. You did an excellent job of pinpointing the front wheel bearing that was going bad during the test drive. All the work was top notch on everything you repaired. I appreciate the integrity with which you do business.
I've been taking my 2001 BMW 325i to Russel's for a couple of years now and I have been very pleased with the service.
They have helped to take the 'sting' out of the inherit high maintenance cost of my car and made it manageable.
From major repairs to minor quick fixes, Russel's Automotive is my 'go to' shop!
I took my VW Bug in for a standard oil change and I am sure happy I took it to Russel's. You see, they not only change your oil, but they also give a complete safety check of your vehicle at no extra cost. It's seem I have a rodent in my garage that likes chewing on one of my main power ingnition cables. They also found a leak in one of my tires that needed to be pluged. Needless to say, I have set out rodent traps in my garage. Thank you Russel's for keeping my family safe. A special thanks to Eli who missed his lunch to work on my car and found these serious problems. Keep up the good work guys...
Larry Elkins, Hampton, Ga.
The service received was excellant. They kept us informed of all the work needed.
The service was excellent; as usual. I appreciate the experience and integrity of the employees.
I have an old truck that I depend on. The team at Russel's get me in, get the job done when they say they will and keep me informed at every step of the process. Can't say enough about the quality of work and service!
All those who helped me were kind and very informative.
I was in a big hurry to fix a small problem. My rear signal light was out and I was just driving by Russel's and figured I would just stop by and see if they could fix it right away. I had an appointment in 45 min. I told them about my appointment and they not only got some one to fix, they got the boss to fix it. Russell himself. I was out of there in 20 min. Thanks Russell's for a job well done.
Fast quality service at a fair price, as expected. I'll be back, BP
Thanks for the work you do for me. I appreciate being able to do business with you.