As usual, service was great. The work was thorough, expedient and customer service was unsurpassed.
service is very good at the Dr. Prices are fair and not nearly what you'd pay at a Lexus dealer. Service is good
I just wish I did not have to pay..for the pulley... I went in with the plan to pay $450
so now I have no$$$$$ to repair that car
for a while
We are so pleased with the service from the moment we dropped off our car until we picked it up. The 240D is running great and no more oil leaks. Service writers were very professional and courteous and our car was super clean when we picked it up. We will definately recommend you and use your services again. Thank you to all.
As a busy female CEO, I really enjoy going to Dr. Import when my car needs routine maintenance. I trust their expert mechanics to maintain my Lexus and educate me about services that I wouldn't even know about such as replacing the interior air filter to make my car smell fresher or suggesting that I take it a little easier on the off / on ramps for improved tire longevity. I respect Jerry for taking such good care of his employees and keeping his facility so clean and neat! See ya Jerry and Erin at my next oil change!
The light you wanted to replace for $700.00 started working. Is there an explanation? I am glad that I didn't spend the money for something that I didn't need. I just wanted you to know.