All repairs were clearly explained then prices were clarified over the phone. Actual costs came in a bit less and car was ready earlier than requested. Very professional.
Ranked Top 10% in Demandforce Consumer Satisfaction!
Had radiator replaced on my 1992 Nissan pickup. Jaime was very helpful (as usual), and the guys did an excellent job!
Consistent, high quality service.
I have been to Osborn's twice in the past month, for two unrelated issues - (1) I had an electrical short and (2) my engine was running rough. My experiences for both visits were as follows:
I was given an opportunity to describe my concerns, I was given an explanation of what they planned to do and how much each assessment would cost, I was called in a timely manner with a summary of services and charges and I was at all times treated with courtesy and respect. The charges were reasonable and the assessments were honest and thorough.
I am a return customer to Osborn's Automotive and the reason is their customer service and automotive service is the best in South Bay.
Jack and I (and several of our children) have been customers of Ozzy for about 13yrs now. We have had several models of cars run through our family and they have all gone to the shop at one time or another. We wouldn't send them anywhere else for two reasons, 1) high quality of their work...and 2) integrity of their word. It's actually pretty simple, we trust them :-) The Jack Lawson family