87.8% of patients would refer friends and family to us.
1. taken back and started on----ON TIME
2. staff- friendly, professional, efficient
3. environment- clean, well lit
4. paperwork- easy to read, quick to complete
5. price- explained upfront and options offered.
this visit was all pros, no cons! keep up the good work.
p.s. i love my hygienist!
First of all, I have worked in the Dental field as an assistant for over 15 years and I have NEVER worked at or visited an office where personal hygiene products, (toothbrush, toothpaste, floss) were not given at the time of a cleaning! The Doctor was NOT personable, she only came in to do a QUICK exam and I never saw her again. I did not like the fact that I had to opt out of unnecessary treatment,(adult fluoride, oral cancer screening, panoramic x ray) over and over again otherwise I would have been charged! The hygienist was nice and she did do my cleaning the same day, which is what I expected. Overall, I was not impressed.
Dental Services provided by the physician is OK! However, at this location they add in too much stuff instead of providing you with affordable services that you want and can afford. WHEN I SAY THAT THEY ADD TOO MUCH - - they are desperately trying to make money off of their clients!!!! They also try and charge you for FREE services.I advise that you speak with an Insurance Representative to see whats covered and find out fees!! TERRIBLE BUSINESS PRACTICES!!
I received an examination, cancer screening and my crown was installed. It took forever!!!! Don't know if overbooking was an issue but service should be much more prompt than that. I started to leave and return but finally they were ready. Staff is super!!! That's the real reason I sat there so long! I never met a complete staff where everyone was so friendly and courteous! Keep up the wonderful work staff!!!
It has been a very long time since I've been able to feel comfortable at a dentist appt but everyone here that I came in contact with was amazing. They explained every thing to me and broke it down so I understood it. They were extremely friendly and knoledgeable! I'm a keeper now!
The service was great look forward to returning again keep up the good work Coast Dental.